Terms and Conditions
Welcome to the Online Shop on our website www.kestrelforestry.ie. which is the property of Kestrel Forestry Consultants Ltd., Coolgreany, Gorey, Co. Wexford. Ireland. The following are the Terms and Conditions which apply to your purchase from our webshop. By using our webshop and placing an order for goods you confirm your agreement to our Terms and Conditions which may be amended from time to time. We hope you find our particular Terms and Conditions fair and clear.
The goods may differ slightly from the images shown. In the event of the unavailability of a particular item following the placing of order your credit or debit card will be refunded within 5 working days.
The price of the goods and their carriage will be the price quoted on the website at the date the order is received and will include VAT. Price and availability information is subject to change without notice.
You can pay for your purchase online using our Secure Payment Gateway RBSWorldpay or via telephone order during standard office hours.
Passing of Property
All goods remain the property of Kestrel Forestry Consultants Ltd. until paid for in full.
All deliveries will be dispatched within 72 hours by courier or haulier. If this deadline cannot be achieved for whatever reason you will be contacted and offered an alternative delivery date or a refund. You or another person appointed by you should be available to receive the goods. We cannot take responsibility for the courier’s delivery time but the driver will endeavour to give two hours notice of Estimated Time of Arrival (ETA). If the goods are on a pallet or pallets it will be your responsibility to either supply lifting equipment i.e. a forklift or tractor with front forks or similar to unload the goods.
Faulty goods or goods damaged in transit should be reported by telephone or e-mail within 48 hours, and should be sent back to Kestrel Forestry Consultants Ltd. who will be replace them with similar goods if available, or issue a full refund including the cost of carriage incurred by you in returning the goods. No responsibility will be accepted for tree losses after planting.
If you need any clarification on any aspect of the above Terms and Conditions don’t hesitate to contact Seán at 087 2069277.